At CBD Plus, we are committed to upholding the highest standards of accuracy, integrity, and transparency in our content. We take complaints about our editorial content seriously and aim to address them promptly and effectively. This Editorial Complaints Policy outlines our procedures for handling complaints related to our editorial content.
Scope of Policy
This policy applies to complaints regarding editorial content published on the CBD Plus website (www.cbd-plus.uk), including articles, blog posts, reviews, and any other content produced by our editorial team.
Submitting a Complaint
If you believe that any content published on CBD Plus violates journalistic ethics, contains factual inaccuracies, is misleading, or is otherwise inappropriate, we encourage you to submit a complaint. Complaints can be submitted via email to [insert email address] or through our online contact form
When submitting a complaint, please provide the following information:
Your Contact Information
Include your name, email address, and any other relevant contact information.
Details of the Complaint
Clearly explain the nature of your complaint, including specific details about the content in question (e.g., URL, title, publication date) and the reasons for your concern.
Supporting Evidence
If possible, provide any supporting evidence or documentation to substantiate your complaint, such as references to credible sources or factual inaccuracies.
Review Process
Upon receiving a complaint, our editorial team will promptly review the matter and investigate the allegations. The review process may include:
Assessment of Content
We will carefully evaluate the content in question to determine whether it violates our editorial standards or policies.
Verification of Facts
We will fact-check the content and verify the accuracy of any claims or statements made.
Consultation with Experts
If necessary, we may consult with subject matter experts or other credible sources to assess the accuracy and credibility of the content.
Response to Complaint
Once the review is complete, we will respond to the complainant with our findings and any actions taken as a result of the complaint.
Resolution and Remedies
If a complaint is found to be valid, we will take appropriate corrective action, which may include:
- Issuing a correction or clarification to the content in question.
- Removing or updating the content to address factual inaccuracies or misleading information.
- Implementing additional measures to prevent similar issues from occurring in the future.
We are committed to transparency and will communicate openly with complainants throughout the resolution process.
Appeals Process
If you are dissatisfied with the outcome of your complaint, you may request a review by our Editorial Board. Please provide any additional information or evidence to support your appeal, and we will conduct a further review of the matter.
Contact Us
If you have a complaint about our editorial content or any questions about our Editorial Complaints Policy, please contact us at info@cbd-plus. We value your feedback and are committed to addressing any concerns in a fair and timely manner.
Thank you for your continued support of CBD Plus and our commitment to journalistic integrity.
CBD Plus Editorial Team www.cbd-plus.uk